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Scheduled Reports to the business owners? E.g.Support statistics (Tickets received last month, open/close, etc).site creations, content responsibility, support limits, etc Existing SLA and priorities for incident management.How end user requests are routed to the team? Provide the complete request life cycle.System in place for Incident/Request/Change management?.Team Structure – Team Members, Roles supporting existing SharePoint environment.Repository for configuration files, Implementation/Build guides, Known error database (KEDB), Incident Logs, RCA (root cause analysis), (CSV, SVN, TFS, etc.).(Collaboration, Knowledge Management, Enterprise Content Management, Document management, Dashboards, etc. List of SharePoint Sites that are most critical to the business?.How Branding is applied, What’s being done? (feature staplers/custom site definitions/Themes/Custom CSS, Master pages, etc).List of SharePoint and other related application databases.
#Vpn tracker 365 uninstall software#
Integration points (Interfaces) with LOB and other applications/ Software (SQL server reporting services?).CA Specific custom settings – Recycle bin, Max File Upload size, Storage quotas, etc.List of customizations/custom solutions and their documentation.List of web applications, site collections with owner contacts.Access Rights Policies? – Any custom permission levels created (E.g.Are there any exclusive site for end-user training materials, FAQs, KB, etc? Any self-service sites?.Forefront antivirus for SharePoint? Third-party anti-virus solutions such as McAFee? Any SharePoint specific Antivirus on SP Servers? E.g.Web applications/CA is SSL enabled? certificate details, providers.Custom authentication provider in use (E.g.How external users access SharePoint? Published Intranet? users member of AD? VPN connections?.of users, region, locations, internal vs. Last but not least – Contact person/teams for all dependent teams such as Network, DBA teams, System Admins, Backup, AD, Server Hardware, Security, Exchange server, etc.Profile Import/My site setup – Schedules, directory services/sources List.Volume/MSDN Licenses for DEV/TEST? Premier support with vendors such as Microsoft? Licensing details for SharePoint and any 3rd party software.Third-party software (Nintex, Layer2, Control Point, etc installed in the environment.Load Balancing/Publishing details (ISA? TMG? CISCO Ace? or any other Hardware load balancer, F5 Big IP?).Monitoring setup for server/application Health, SCOM, etc.SQL Alias? Redundancy – Clustering in place? Mirroring? Always-ON? IIS Level customizations (compression, URL rewrite, redirects, etc.).Incoming/Outgoing E-mail configurations.
#Vpn tracker 365 uninstall Patch#
Maintenance windows schedule – Patching, patch Level? OS versions?.Active Directory setup, DNS entries for SharePoint List of Service Accounts (Setup account, Farm account, search crawler account, etc) and passwords.Server Infrastructure (Physical/Virtual), Storage, CPU-RAM-Network configurations.Farm(s) Topology – List of servers and roles, physical and logical architecture diagrams for production, Staging, and Development Environment (if applicable).From my experience, Here is the checklist to help ease up documentation for SharePoint: SharePoint Infrastructure In a SharePoint architect/administrator’s life, It’s quite a common task to takeover existing SharePoint environments during Job/Role switch.
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